Tuesday, February 3, 2009

COMMUNITY HEALTH CENTERS - Getting Needed Knowledge – Is This the Right Thing for Our Center and Our Patients?

COMMUNITY HEALTH CENTERS - Getting Needed Knowledge – Is This the Right Thing for Our Center and Our Patients?

Yesterday we reviewed the first practice of an effective community health center Executive Director, by asking, and answering, the question: What needs to be done? Today, let’s take a look at the second practice, asking the question:

Is This The Right Thing For Our Center And Our Patients?

An effective community health center executive director's second practice is to ask: “is this the right thing for this community health center and its patients?”

They do not ask if it’s right for an individual board member, the network, their own status. They know that the board is an important constituency that needs to support a decision, or at least acquiesce in it, is the choice is to be effective. But effective executive directors also know a decision that is not right for the patients will ultimately not be right for any of the stakeholders.

Asking: what is right for this community health center and its patients?” does not guarantee that the right decision has been made. Even the best are prone to mistakes. Failure to ask this question guarantees the wrong decision will be made.

Next post: COMMUNITY HEALTH CENTERS - The Third Practice - Write an Action Plan

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