A Profile of Community Health Centers Errors

A Profile of Community Health Centers Errors

Part 1
A. Failing to define effectively, realistically, and concisely the mission and purpose of the CHC.
B. Weak providers as the cornerstone.
C. Not viewing the organization as a relationship among equals with each party bringing something of value to the table.
D. Not having equal, one-man-one-vote, governance.
E. Ineffective quality control and outcomes review procedures
F. Lack of a patient education program

Part 2
A. Not hiring an operationally strong and experienced Executive Director.
C. Failing to implement and administer business systems and procedures.
D. A poor, or absent, marketing plan
E. Weak financial management
F. Limited business vision
G. No legal document
H. No concise, viable mission statement.

Part 3
A. Expecting the CHC to handle work without getting paid.
B. Not being committed to serving the underserved as a serious business relationship.
C. Giving the CHC tasks that are not consistent with its mission.

Part 4
A. Choosing an inappropriate computer system and software.
B. Using more than one computer system in the initial model.
C. An inadequate management information system (one that was state of the art when color television was a novelty).

As Community Health Center Boards and Senior Managers, if these mistakes are occurring, and recurring within your CHC, consider reading and addressing the next series of posts: The Community Health Center Integrity Structure of Leadership, Structure, and Finance.

Next post: The Community Health Center Integrity Structure of Leadership, Structure, and Finance.