Monday, March 23, 2009

Special Notes on Effective Problem Solving for Community Health Center Leadership.

Special Notes on Effective Problem Solving for Community Health Center Leadership.

Review / Use Round Robins.

Remain Socratic (ask questions).

Notice this is usually an iterative (repetitive) process for community health center problems.

Capture potential solutions along the way, but work the process to completion.

Don’t jump to solutions too quickly. You’ll get better results if you remain
disciplined with your thinking.

Be sure to separate the problem from the symptoms.

Avoid the temptation to shoot the messenger.

Refuse to participate in the all too human game of “who can we blame?”
This is a problem the Community Health Center Governing Board and Executive Director have either created or allowed to happen. Avoid blame, and seek a solution.

Next post: Universal Standards for Community Health Center Governing Boards.

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