Community Health Center Management Principles for Boards and Senior Managers - Principle 10 – What is Effectiveness?

Community Health Center Management Principles for Boards and Senior Managers - Principle 10 – What is Effectiveness?

This is a continuing series for effective Community Health Center Governing Boards and Senior Management.

Today we address:

Principle 10 – What is Effectiveness?
· Effectiveness: Doing the right thing (vs. Efficiency doing the thing right).
· Effectiveness is not a function of intelligence, hardwork, or good intentions.
· Intelligence, knowledge, and insight need effectiveness to convert them onto results.
· Effectiveness is a major practice of its own; it converts effort into results.
· Managers must be effective, because they cannot rely on the inherent utilitarian value (e.g., in a pair of shoes) of what they do.

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